Roles & Responsibilities

The following is an outline of my past work experiences through college. Each role has provided me an opportunity to learn, teach, and grow while developing both personally and professionally. Take a look to learn more.

As an online writer, I crafted and composed articles about trends and student life. I managed a team to create content for the website. I monitored social media sites such as Instagram and Facebook to draw interest in the yearbook. I used analytical measures and reports to determine the success of various posts. Distribution is my favorite time of year. As a staff, we promote and distribute over 7,500 books to the student body.

My main project was to optimize LinkedIn by creating interesting series for the target market. I created graphics using Canva software. Additionally, I generated affiliate links to help drive revenue.

As a server and hostess, I multitasked by effectively communicating with my coworkers, guests, and management. I provided customized recommendations to guests based on preferences and allergies. I have grew my communication skills by talking to people from all backgrounds and stages of life.

My primary duty was greeting/serving guests, operating the POS system for order taking, receiving payments,  stocking supplies, running orders, serving guests in the dining room, and maintaining cleanliness/sanitation standards for FOH and restrooms. I worked part-time while attending school. I would pick up shifts to help out my co-workers while being enrolled as a full-time college student.

I observed the operations of a 501(c)(3) non-profit organization. I was able to gain experience with Salesforce and Excel as I entered volunteer and donor information. I completed a SWOT analysis and marketing plan to promote the new retail website. I have always been drawn towards non-profits and helping people. I enjoying volunteering and giving back to the community.

I learned customer service skills by aiding customers in their purchases and making recommendations. I periodically viewed the store's Shopify account to analyze sales and search for shopping patterns. I learned financial practices by closing the books at the end of each night.

Through my time at the grocery store, I learned the importance of customer service as well as time management skills. I balanced work, school and extracurricular activities. I developed relationships with frequent customers. Furthermore, I received an award based on positive customer feedback.