Roles & Responsibilities

The following is an outline of my past work experiences. Each role has provided me an opportunity to learn, teach, and grow while developing both personally and professionally. Take a look to learn more.

As an online writer, I crafted and composed articles about trends and student life. I managed a team to create content for the website. I monitored social media sites such as Instagram and Facebook to draw interest in the yearbook. I used analytical measures and reports to determine the success of various posts. Distribution is my favorite time of year. As a staff, we promote and distribute over 7,500 books to the student body.

My main project was to optimize LinkedIn by creating interesting series for the target market. I created graphics using Canva software. Additionally, I generated affiliate links to help drive revenue.

As a server and hostess, I multitasked by effectively communicating with my coworkers, guests, and management. I provided customized recommendations to guests based on preferences and allergies. I have grew my communication skills by talking to people from all backgrounds and stages of life.

My primary duty was greeting/serving guests, operating the POS system for order taking, receiving payments,  stocking supplies, running orders, serving guests in the dining room, and maintaining cleanliness/sanitation standards for FOH and restrooms. I worked part-time while attending school. I would pick up shifts to help out my co-workers while being enrolled as a full-time college student.

I observed the operations of a 501(c)(3) non-profit organization. I was able to gain experience with Salesforce and Excel as I entered volunteer and donor information. I completed a SWOT analysis and marketing plan to promote the new retail website. I have always been drawn towards non-profits and helping people. I enjoying volunteering and giving back to the community.

I learned customer service skills by aiding customers in their purchases and making recommendations. I periodically viewed the store's Shopify account to analyze sales and search for shopping patterns. I learned financial practices by closing the books at the end of each night.

Through my time at the grocery store, I learned the importance of customer service as well as time management skills. I balanced work, school and extracurricular activities. I developed relationships with frequent customers. Furthermore, I received an award based on positive customer feedback.